Refund and Returns Policy

Last Revised: October 10, 2024

We are dedicated to ensuring your satisfaction with your purchase. If you are not completely satisfied, you can return your item within a specified timeframe for a full refund or exchange under the following conditions:

Return Eligibility:
Items must be unused, in their original packaging, and in a condition that allows them to be resold. Certain items may be excluded from returns for hygiene reasons.

Return Instructions:
To start the return process, please contact our customer service team for detailed instructions. You will need to provide your order number and reason for the return.

Refund Process:
Once we receive and examine the returned item, refunds will be processed to your original payment method within a specified timeframe.

Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to a defective item or an error on our part.